A common strategy for building practice is to sign up for every Medicaid, health maintenance organization (HMO), and preferred provider organization (PPO) plan available. Cash flow is cash flow, and when you have to pay your bills, maintain payroll, and keep your lab coming to pick up your cases, you need to get those dollars…
Read More
You can find this original article on DrBicuspid.com where I am a contributing writer. As a hygienist, it’s common to experience challenges working within a team. And when you want to be liked by and friendly with your teammates, it can be hard to know what to do when you run into certain situations. How…
Read More
For your day-to-day operations and those times when you’re bringing in another doctor as an associate or temporary staff to cover vacations, your patients deserve to have minimum standards that are consistent within your organization. When there is a lack of minimum standards, chaos grows for patients as they are diagnosed by one doctor and…
Read More
The confirmation process is at the heart of any successful practice. Without solid, unwavering, and detailed plans, patients fall through cracks, which can send teams into tailspins of stress as your practice’s revenue plummets. The mistake teams make around the confirmation process is that they care more about the patients than they do themselves. By…
Read More
Hygienists think they communicate every day, and yet when asked what is the most challenging thing about dentistry, many of them say, “Team communication!” Communication is a complex and delicate process. To say one communicates with others and then still complains about the level of miscommunication says something about the kind of communication occurring and…
Read MoreOf the more than 2,500 dentists surveyed in 2003, 80% said their work was stressful, according to the ADA Center for Professional Success’ 2003 Dentist Well-Being Survey Report. In the 2015 version of the survey, 78% of the more than 2,100 dentists replied that their work was stressful. The percentage of dentists reporting severe stress…
Read More
I wanted to share with you a conversation I recently had with Tony Edwards, editor of DrBicuspid.com. Tony was feeling overwhelmed and stressed after a large event that took so much of his time that other tasks were neglected. He was feeling like he couldn’t keep his head above water, so I shared with Tony…
Read MoreAssumptions plague the doctor-patient relationship because “dentists don’t feel comfortable talking about money,” said every doctor ever. After a brief hiatus from writing for DrBicuspid.com I’m returning as a contributing author and very excited about it. In my newest blog, I talk about the biggest obstacle dentists have with case acceptance, which is that they…
Read MoreIn observing thousands of patient exams and case presentations, I’ve come across the singular, biggest obstacle dentists have with case acceptance; they assume. They assume patients only want to focus on one thing or they assume patients want to focus on everything. They assume patients don’t have time or they assume patients can spend the…
Read More
You don’t like to work with patients that don’t pay bills. You tell your front desk not to schedule patients that are shopping around. Patients with piss-poor attitudes should be dismissed rather than treated, and when someone doubts or corrects your recommended treatment it totally stresses you out. At the end of the day when…
Read More