End of Year Success Most dentists I speak with a look forward to November and December. Not only because they don’t need to shave or there are lots of holiday celebrations, but because November and December are the months in dentistry when production is easy, the schedule is full, and patients from long ago resurge…
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This article written and shared from the ADP HR Tip of the Week Sometimes employers’ seemingly harmless questions can be problematic. They may violate certain laws or get in the way of a productive and engaged workforce. Here are 10 questions to avoid in the workplace: “Money is tight. Do you mind working off the…
Read MoreIn observing thousands of patient exams and case presentations, I’ve come across the singular, biggest obstacle dentists have with case acceptance; they assume. They assume patients only want to focus on one thing or they assume patients want to focus on everything. They assume patients don’t have time or they assume patients can spend the…
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Simply focusing on fixing teeth day in and day out can quickly make for a bored practitioner. How many fillings and crowns can one do before the mundane routine robs them of their excitement and passion and replaces it with dread? Reignite and reenergize yourself by focusing on enhancing a patient’s smile rather than merely…
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You don’t like to work with patients that don’t pay bills. You tell your front desk not to schedule patients that are shopping around. Patients with piss-poor attitudes should be dismissed rather than treated, and when someone doubts or corrects your recommended treatment it totally stresses you out. At the end of the day when…
Read More“I dread going into my office. There’s no fun in it and people are there just to collect a paycheck.” This quote from a doc sounds like most other practitioners I talk with every day. Work has turned into a daily grind, which adds to the pressure, stress and thoughts of doubt that you made…
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Words to Help Reduce Stress In the second part of this series on five magic words, stress management expert Jen focuses on the words “more” and “maybe,” and then offers four tips that answer the question “What do I do now?” Here is the last 2 words to help reduce stress: More If you want…
Read MoreIt doesn’t matter if patients react from flight or fight mode. Both types can be easy to work with and do not need to make for a stressful day at the office. These steps will help you connect, defuse, and gain case acceptance. Handling Conversation’s with Fearful Patients Empathy “Mr. X, you seem uneasy/unnerved. In…
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