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Welcome to the most wonderful time of the year when parties, family gatherings, shopping, baking, eating and indulging are all part of the magic of the holiday season. Unfortunately, all that fun is often replaced with the stress that we put on ourselves thinking that we have to get everyone the perfect gift, attend every…

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You’ve worked hard all year, and you deserve time off during the holiday season. Most dentists find themselves working longer hours and more days in the lead-up to holidays to accommodate their patients’ desire to get a year’s worth of work completed before their insurance benefits lapse. You take the onslaught of patients now for…

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In observing thousands of patient exams and case presentations, I’ve come across the singular, biggest obstacle dentists have with case acceptance; they assume. They assume patients only want to focus on one thing or they assume patients want to focus on everything. They assume patients don’t have time or they assume patients can spend the…

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mirror script

Simply focusing on fixing teeth day in and day out can quickly make for a bored practitioner. How many fillings and crowns can one do before the mundane routine robs them of their excitement and passion and replaces it with dread? Reignite and reenergize yourself by focusing on enhancing a patient’s smile rather than merely…

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Crazy Patients

You don’t like to work with patients that don’t pay bills. You tell your front desk not to schedule patients that are shopping around. Patients with piss-poor attitudes should be dismissed rather than treated, and when someone doubts or corrects your recommended treatment it totally stresses you out. At the end of the day when…

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