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Effective leaders have developed their skills in thinking critically, aligning the organization or team, and taking appropriate action.   Critical Thinking Critical thinking is what enables leaders to understand the impact of their leadership and to examine the relationship between their assumptions and conclusions, conclusions and actions, and actions and results. A critical thinker challenges…

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An environment of trust affects every part of change management, communications, decision making, problem solving, and team synergy; it is a fundamental part of an organization’s culture. Trust is not easy to build, especially with individuals and teams that are under stress and struggling to meet personal and professional goals. Moreover, building trust is not…

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Anyone can set a goal: “My team will make a billion dollars in sales.” The question is, can the goal be achieved?  Achievable goals have several common characteristics. They are in line with the company’s mission, values, and strategy. They are specific and measurable.  The needed resources are available (trained people, sales leads). They have…

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A basic step often overlooked in measurements of employee engagement is to define what engagement is: what are you measuring?  Some companies define employee engagement as commitment to over-delivering on projects and enthusiastically devoting more time to the job—unfortunately, those same traits may lead to burnout. Others define engagement as job satisfaction, a positive relationship…

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A secretary was reprimanded because she read during lunch rather than socializing with the other secretaries. An overweight engineer was encouraged by his peers to eat a whole pizza (or two or three) while they bet on his abilities. An executive called a meeting to yell at the entire office that they were sending him…

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You cannot lead a crisis unless you are prepared for it. Crises may come from the natural environment, team dysfunction, competitive or economic threats, product failures, seemingly simple mistakes, miscommunications, security leaks, and many other sources. As a leader, you have many choices in how you prepare, respond to, recover from, and evaluate a crisis.…

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Article originally posted on DrBicuspid.com. There is a difference between growing your dental practice and making it profitable. This distinction is important because when you’re creating a strategic plan, the stepping stones you use to generate profitability can vary from those used to stimulate growth. The following 10 tips are absolutely essential to growing dental…

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One of the most common questions I get is, “How do I know my stress levels are too high?”  It is a great question to answer because if you knew when you’re levels are high then you could start to do something about it before you surpass your stress threshold.  It’s especially important to understand…

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Holidays Stressing You Out The holidays mean different things for different people. We all experience and celebrate in our own ways; threading in various traditions, scheduling festive occasions, and attending once-a-year events that fill our calendars from the end of October into the new year. We also carry around a high level of expectation for…

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