Treatment

Patients that come from a place of fight are easier to pinpoint, not easier to work with. The body has a defense mechanism that when put in dangerous, threatening, or fearful situations gets louder, bigger, and more aggressive to ward off what we perceive as a dangerous predator- yes, meaning you. I know what you’re…

It doesn’t matter if patients react from flight or fight mode. Both types can be easy to work with and do not need to make for a stressful day at the office. These steps will help you connect, defuse, and gain case acceptance. Handling Conversation’s with Fearful Patients Empathy “Mr. X, you seem uneasy/unnerved. In…

[fusion_testimonials] [fusion_testimonial name="Dr. Nikki Norton" company="Las Vegas, NV"]All dentists are stressed (or lying about it). Jen’s presentation made me realize that I am not alone. She offered many simple and amazing ideas to help lead a more stressfree life, and how it will positively impact your office. I cannot wait to listen to her speak again for even more advice. [/fusion_testimonial] [fusion_testimonial name="Scott Leune, DDS" company="Founder & CEO, Breakaway Practice"]Jen is a perfect blend of coach/consultant, business/psychology, numbers/ communication, and risk/success. Jen has a unique ability to quickly pinpoint opportunities and create effective process and systems that level up the doctor, team, and practice. More importantly, she understands the difficulty of change and coaches dentists to manage the cultural side of leading a team through new ways of doing things.[/fusion_testimonial] [/fusion_testimonials]

Working with fearful patients- The Fight

Working with fearful patients- the conversation

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