Jen Butler, MEd, BCC, DAIS – Page 15

Your ability to manage stress is equal to the number of tools, resources, and coping methods you can tap into to navigate your stressors. This is easily done when stressors happen one at a time or when a trigger is perceived as a minor threat. Utilizing common coping methods such as deep breathing or relaxation…

Influences on Stress In all my work with dental professionals and the massive amount of reading I do around the topic of stress management, I have found consistently four really big factors that influence stress levels and the data to go with it. Feeling of control You can call this control, autonomy or ownership. What…

How Stressed are Dentists? Short answer: Severely! Long Answer: In completing a thorough literature review of the relevant studies available 86% of dentists experience moderate to severe stress. Considering less than half of the general population claims moderate to severe stress levels (48.1%), dental professionals are definitely the outlier. I also found no statistical difference between…

Top 5 Stressors Each dentist has their own stress triggers depending on their ability to resolve a situation and the number of tools and resources they can mobilize to create solutions. Keeping that in mind, there are the Top 5 stress triggers that are common. Just read through any message board or eavesdrop on a…

How big do you dream? How vast do you let your dreams inspire you? Honestly, as I watched the MLK “I Have a Dream” speech video (you can find it here https://www.youtube.com/watch?v=smEqnnklfYs) and I’m humbled by the bold truth in which MLK dreamed. He saw colors, heights…details. He saw the end results and how it would…

Start here first: Working with Patients You Want to Punch in the Face. Difficult Patient Final: The Rejecter Problem: New patient arrives and is handed the stack of in-office forms they refused to complete online. When the paperwork is returned, all that is completed is name and rank. They decide which x-rays are necessary and…

Want more? Read from the beginning of the series at Working with Patients You Want to Punch in the Face. Difficult patients come in all personality styles. Some difficult patients are easy to spot while some are stealthy and quiet. Understanding the different social (communication) styles will help you identify and connect with all patients.…

Read the whole series by going to the start: Working with Patients You Want to Punch in the Face. Difficult Patient #8: The Guardian Problem: Parents, grandparents or guardians bring kids into the office with a predetermined list of Doctor-Dos-and-Don’ts. They demand exceptional care for the beloved child while refusing to complete all office forms, rejecting…

Difficult Patient #10: The ‘Why’er Problem: You walk into the op, sit down, and start your normal chit chat. You quickly realize this will be no ordinary visit. Every other word coming out of the patient’s mouth is ‘why’. Why do they have to fill out all those forms? Why are they have to take so…

Difficult Patient #6- The Dentist-n-Dash Problem These Dentist-n-Dash patients might be the most frustrating for dentists. Services are rendered, repairs look great and the patient has no complaints…until it comes time to pay their bill. Trying to track down a patient with an outstanding balance and getting them to pay, regularly, can be very time-consuming. Additionally,…

[fusion_testimonials] [fusion_testimonial name="Dr. Nikki Norton" company="Las Vegas, NV"]All dentists are stressed (or lying about it). Jen’s presentation made me realize that I am not alone. She offered many simple and amazing ideas to help lead a more stressfree life, and how it will positively impact your office. I cannot wait to listen to her speak again for even more advice. [/fusion_testimonial] [fusion_testimonial name="Scott Leune, DDS" company="Founder & CEO, Breakaway Practice"]Jen is a perfect blend of coach/consultant, business/psychology, numbers/ communication, and risk/success. Jen has a unique ability to quickly pinpoint opportunities and create effective process and systems that level up the doctor, team, and practice. More importantly, she understands the difficulty of change and coaches dentists to manage the cultural side of leading a team through new ways of doing things.[/fusion_testimonial] [/fusion_testimonials]

Posts by Jen Butler, MEd, BCC, DAIS

AA of Stress Management

Influences on stress levels for dental professionals

How stressed are dentists?

Top 5 stressors in Dentistry

I have a dream

Working with Difficult Patients- Final

Working with Difficult Patients- 9

Working with Difficult Patients- 8

Working with Difficult Patients- 10

Working with Difficult Patients- 6

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